June 20, 2014 (Powerhomebiz.net) Driving customers is the key solution for each business to succeed. For companies who are selling online, driving traffic to their e-commerce websites is essential for their growth. In order to generate traffic and sales to their website, online retailers have several choices, such as social network communication, blogging or online ads.
However, the success of an online business doesn’t lie only in driving traffic and targeting new customers. They also have to retain customers by high-quality products and services, by appropriate delivery conditions and by meeting their terms. For example, they have to offer several delivery points for those who can’t afford home delivery. Traceability is also important during the delivery process, because some customers need technical support.
International fulfillment centers for online projects
For several years, Orium has developed its international services in order to accompany online businesses in their expansion projects. The company offers them international shipping and e-fulfillment services across France, Germany, Italy and other European countries.
In Europe, Orium has created its own network, dealing with 10 logistics platforms and several shipping companies. This network allows it to manage every day almost 50,000 orders, proceeding from US online companies selling their products abroad.
Orium offers innovating order preparation solutions throughout its European fulfillment centers, such as pick-to-light system, voice picking technology and mechanized line. This allows it to optimize inventory management and stock control. Moreover, thanks to its Webdesk 2.0 software, customers can have information about their orders’ progress in real time.
The traceability service is adapted to international customers, because Orium has its own multilingual teams. Moreover, the personnel are highly skilled and can deal with all kind of requests. For example, hey can deal with tasks such as technical support, after-sale and follow-up orders. They can also take into charge customer inquiries and marketing research.
http://us.orium.com/