February 20, 2012 (Powerhomebiz.com) E-commerce companies have a new partner in their international development projects. Orium provides its customized solutions for order preparation, international shipping and warehousing and customer relationship management.
Specialized in the order preparation process, the group uses its own automated packing line since 2010 for relevant operations. Thanks to its voice picking and pick to light systems, Orium can deal with a high volume of orders, and minimize preparation errors.
In addition to its e-fulfillment service, Orium offers e-commerce companies customized solutions for merchandise shipment. Each solution is adapted in order to meet each company’s deadlines and each order’s specifications. The group’s ERP system is developed in order to allow businesses to follow-up orders and modify customer files in real time.
In terms of customer relationship management, the group offers a multi-lingual contact center as an additional service to clients. Personnel are trained to deal with all kind of requests and have a wide knowledge of local practices. Moreover, they have flexible working hours. http://us.orium.com/
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